ANNUAL MAINTENANCE CONTRACT

COMPUTERS, PERIPHERALS, LOCAL AREA NETWORKING AND WEB DESIGNING/PROGRAMMING

- Attending to complaints raised by various departments/individuals provided by IT Services        Department on daily basis.

- Onsite preventive and corrective maintenance of computers connected in LAN and peripherals in different location inside a city, where the above equipment is installed as indicated from time to time.

- The maintenance contract will include necessary repairs to the installed systems and replacement of defective/damaged parts, components and other accessories free of cost.

- The maintenance contract also includes removal of virus, software patch updation, HDD crash recovery, system administration, network administration, software support /troubleshooting to keep the system fully operational and web site updated. The agency will be responsible for providing virus free computing environment.

-  The maintenance contract also includes repair, maintenance and troubleshooting of all LAN components except the switches (for which separate AMC with the Original equipment supplier exists) to keep LAN fully operational.

The maintenance services will be provided on all working days from 0900 h to 1730 h Provision of availability of service engineers during holidays should be made in case of exigency.

For further details please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it